Non-human identities outnumber humans, yet no single team owns them
Non-human identities now outnumber human identities across most enterprises. Executives report ratios of fifty to one or higher far more often than the practitioners managing those identities day to day do, suggesting most organizations are underestimating their own scale.
Ownership has not kept pace with the growth. Most organizations report accountability shared across security, IAM, DevOps, and several other functions. The result is an identity estate governed in pieces by everyone and as a whole by no one.
The same pressure driving non-human identity growth is now driving identity teams toward AI as the solution. More than six in ten organizations are using GenAI to automate identity lifecycle processes, with comparable adoption in threat detection, compliance reporting, and access reviews. The motivation is operational: manual processes cannot keep pace with environments scaling at machine speed.
Where GenAI accelerates what identity teams already do, agentic AI takes the next step and makes access decisions on its own. More than eight in ten organizations are using or piloting agentic AI today, and security is the top concern associated with it. Yet credential management for AI agents remains uneven. Static credentials and shared accounts are still common, and executive respondents report stronger practices than the teams running those agents day to day. Read together, the data describes agentic AI not as a future risk to plan for, but as one that needs to be planned for today.