Identity Governance Blog

The Top 3 Capabilities Organizations Look for in a New IGA Solution

By Stephen Lowing, VP Marketing at Omada

April 4, 2024

One of the most difficult aspects of upgrading from a legacy Identity Governance and Administration (IGA) system is prioritizing the importance of specific new capabilities that your organization needs in a modern IGA solution. Not only does a modern IGA solution need to seamlessly deliver the existing capabilities of the incumbent IGA system, but it must also be dynamic enough to meet future identity governance requirements as well as meet new challenges as the enterprise expands and becomes more complex.

From The State of Identity Governance 2024 report, Omada surveyed IT professionals and business leaders from 567 enterprises with more than 1,000 employees to ascertain their ability to mitigate identity-related security threats. The overall results and analysis of the findings are available here.

For the report, Omada asked each participant if their organization were evaluating a new IGA solution for deployment, what characteristics would be most important. More than 50 percent of the respondents consider

  1. adaptability to the organization’s specific requirements
  2. a robust connectivity framework, and
  3. generative artificial intelligence (AI) 

as priority characteristics in a new IGA solution. This is consistent with the offerings of a modern IGA. In this post, we will examine each of these characteristics, explain why they are important, and why organizations planning to migrate to a modern IGA solution need to consider them “must haves” in their planning process.


Why adaptability and connectivity are key characteristics of a modern IGA solution

For legacy or in-house-built IGA, achieving adaptability to an organization’s requirements usually means applying resource-intensive custom code development to the project. A modern IGA eliminates this by enabling organizations to achieve adaptability with workflow configurability that adapts to customer requirements. In addition to adapting to workflows, modern IGA offers connectivity that ensures interoperability with any organization’s applications and infrastructures as well as those of other identity and access management (IAM) solutions through the use of standard APIs.


Machine learning and Generative AI capabilities drive modern IGA

Most identity security professionals recognize that AI and ML are the emerging power source driving more informed decision-making across identity lifecycle workflows in a modern IGA. One common application is for role mining. The process begins with machine learning (ML) performing cluster analysis to determine context and recommendations for new and updated roles that better align with the needs of the workforce. While ML algorithms collect and crunch data, it is generative AI that operationalizes it to offer suggestions to the administrators and approvers within an advanced IGA. AI-powered role modeling and recommendations, access requests, approvals, and certifications contain the relevant human-readable context that removes unnecessary complexity, reduces confusion, and mitigates certification fatigue in any organization.

Through recommendations from chat-assisted AI, users can quickly request access and managers can easily confirm requests, driving efficiencies and eliminating rubber-stamping approvals. By installing AI/ML into these workflows doesn’t eliminate human involvement, it drastically reduces the burden of manual role mining and request / approver workflows with enriched decision support.


Automation enables organizations to take efficiency to the next level

Legacy IGA requires hours (if not days) to handle identities, applications, and account access requests and imports. This dramatically slows workforce productivity and business agility. A modern, cloud-native architecture for IGA enables real-time identity management by surfacing security risks in the moment. A modern IGA architecture streamlines user experiences and enhances communications, reporting, and application integrations to support complex identity workflows.

Identity security professionals can leverage the optimized workflow experience that automation delivers to create compliance-specific reporting and workflows within many of the tools they use today, without having to re-learn what they already know. For large, dynamic organizations, automation enables administrators to leverage multiple source systems for identity data and intelligently merge identity properties.


Upgrade to a modern IGA is as little as 12 weeks

Omada Identity Cloud is a full-suite IGA-as-a-service solution built to meet your business needs. With highly customizable workflows, automation options, and no additional code required, this cloud-based solution delivers the most important capabilities that identity management and compliance professionals are looking for when migrating to a modern IGA. You can deploy Omada Identity Cloud in as little as 12 weeks, ensuring the fastest time-to-value. Only Omada can place this promise behind its product and have the internal and external teams through our valued global partnerships to deploy IGA into the most complex customer environments.

Omada’s comprehensive and automated approach to identity and access management ensures the Omada Identity Cloud meets your organization’s security, compliance, and efficiency needs. See how Omada’s modern IGA solution can help save time and money, while also improving your security and compliance capabilities.

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