Survey Reveals These Three Features Drive Efficiency in IGA Solutions

In The State of Identity Governance 2025, Omada surveyed over 500 IT and business leaders responsible for identity governance, access management, and cybersecurity. 90% of respondents reported their organizations increased funding for security teams and resources over the past year. While this trend reflects the growing importance of cybersecurity in today’s business landscape, to get the most value from the additional resources, organizations must choose a solution that provides the advanced features essential to make their Identity Governance and Administration (IGA) more efficient.

The survey uncovered three efficiency-driving features that IT and business leaders believe an IGA solution must offer to achieve greater efficiency in their identity and access management processes. 60.4 % say that a new IGA solution must be able to adapt to an organization’s specific requirements, 56.2 % believe the IGA solution must connect seamlessly with other applications and environments, and 50.2 % assert that a new solution must automate core IGA processes.

Modern IGA Features Must Address Core IGA Functionality Gaps

58.8 % of survey respondents reported that time-consuming upgrades and complex customization to their existing IGA solutions make the total cost of ownership of their IGA solution high and contribute to functionality gaps that limit efficiency. 51.6 % believe the burden of marshalling the skills and administering development efforts required to support their existing solutions are also factors limiting efficiency. 45.8 % of respondents also cite difficulty in automating access control and comparing access rights and accounts in their current state to their desired state to ensure users have the appropriate level of access to systems and data as significant gaps in their capacity to manage identity security efficiently.

In this post, we’ll explore how the adaptability, connectivity, and automation features that a modern IGA solution provides can close core functionality gaps. You will learn how a successful IGA platform deployment brings real efficiency to time-consuming and error-prone processes and enables organizations to work toward a mature Zero-Trust security model that adapts to specific business needs.

As Business Demands Increase, Adaptability is Critical

In the past, identity governance teams using legacy or in-house built tools focused their development efforts on projects that adapted newly onboarded applications and assets to their IGA system. Achieving adaptability to an organization’s business requirements usually meant applying resource-intensive custom code development to the project. Today, as organizations rapidly adopt SaaS-based applications and other assets, organizations must implement IGA solutions that can adapt to the business at hand, not the other way around. Modern IGA solutions enable identity governance teams to drastically reduce the development effort required to accomplish this.

Modern IGA Adapts to Other IAM Tools

It is essential for identity governance teams to have the ability to adapt modern IGA solutions to other Identity and Access Management (IAM) tools and applications to meet their organization’s specific requirements. This enables organizations to implement a blend of best-in-breed modular IAM tools for hybrid and multi-cloud environments that support any human or machine identity, provide advanced analytics, and support standards-based identity integrations.

Modern IGA Provides Connectivity Without Customization

The widespread adoption of cloud-based SaaS applications has created new challenges for user access management, security, and compliance professionals. In 2024, typical enterprise organizations used an average of 371 SaaS applications, a 32% increase over 2023. As demands on organizations and budgets expand, the use of SaaS applications across all organizations will continue to expand along with them. In fact, The State of Identity Governance 2025 reveals that connectivity is second only to adaptability to an organization’s specific requirements and the most important characteristic they look for in an IGA solution. For organizations still using legacy IGA tools, the need for connectivity in a new IGA solution is even more urgent.

Legacy IGA Tools Are Unsuitable for Widespread SaaS Application Connectivity

Legacy IGA tools struggle to establish connectivity with newly onboarded SaaS applications without custom code development. This creates two main problems: cost to develop and risk from custom code. First, the cost savings associated with adopting SaaS applications can quickly evaporate for organizations that need to invest to create custom code to establish the connectivity required to manage access to a new application. Second, as teams develop more custom code, the risk resulting from this custom code increases as this code needs to have security reviews, become part of patch efforts and ultimately becomes a reason to slow down roll out of patches and upgrades. These downsides underscore the imperative for a modern IGA approach capable of supporting a comprehensive connectivity framework that integrates security, risk management, auditing, and compliance tools without the need for writing a line of custom code.

When evaluating a new solution, most business leaders and IT professionals look for a connectivity framework that supports any application and infrastructure and enables their organization to apply real-time IGA to their assets without costly customization. Modern IGA offers connectivity that ensures interoperability with any organization’s applications and infrastructures as well as those of other IAM solutions using standard APIs.

Essential Elements of a Future-Ready Connectivity Framework

A connectivity framework in a modern IGA solution should feature an extensive library that offers integrations with hundreds of applications and services and enables rapid implementation. The framework should provide a comprehensive suite of connectivity options, including pre-built templates for widely used protocols and APIs such as SCIM, REST, OData, LDAP, PowerShell, CSV, .NET, SQL, and SOAP. Templates like these are critical for bringing efficiency to IGA processes because they eliminate the need for custom code; saving organizations time and resources as well as enhancing the accuracy and consistency of IGA configurations.

For organizations using legacy or proprietary enterprise systems without standard API interfaces, the modern IGA solution should provide a tool that enables seamless integration with these systems. This ensures that organizations have the flexibility to connect their IGA solution to their entire IT ecosystem with no need to consider the underlying technology. This results in an environment in which a truly integrated and efficient identity management approach may flourish.

Regardless of which modern IGA solution your organization chooses, you will encounter applications that require integration but lack out-of-the-box connectors. This necessitates an extensible framework that enables you to swiftly configure new connectors that enhance your security and governance posture with a standards-based, no-code model.

Automation in a Modern IGA Solution

Legacy IGA tools require hours (if not days) to handle identities, applications, and account access requests and imports. This dramatically impacts efficiency by slowing workforce productivity and business agility. A modern, cloud-native architecture for IGA enables real-time identity management by surfacing security risks in real time. A modern IGA solution streamlines user experiences and enhances communications, reporting, and application integrations to support complex identity workflows.

Identity governance teams can leverage the more efficient workflow experience that automation delivers to create compliance-specific reporting and workflows within many of the tools they use today, without having to re-learn what they already know. For example, in large, dynamic organizations, automation enables administrators to leverage multiple source systems for identity data efficiently and intelligently merge identity properties.

Where to Get Help

Omada Identity Cloud provides the adaptability, connectivity, and automation features required to work seamlessly with an organization’s existing applications and infrastructures and other IAM solutions. It also enables interoperability with support capabilities like generative AI that help automate real-time identity and access management. This SaaS-based solution provides faster data ingestion and the capacity to sync quickly to onboard applications and enables users to constantly make business processes more efficient. Omada Identity Cloud provides centralized management and governance support in decentralized environments with multiple access points while efficiently maintaining control requirements and performance levels.

See first-hand how Omada Identity Cloud brings efficiency to essential IGA processes in as as few as 12 weeks. Schedule a demonstration today.